priTel are able to provide a number of services, including;

* Providing hands on operational manager or director who undertakes the operational management function.

* A consultant manager who is able to undertake an audit by reviewing and analysing the situation and produce a actionable forward plan.

* Providing a change manager who is able to undertake transformation in culture, process and operations.

* A manager to project manage - implemetation, development, consolidation or outsourcing of operations.

Our approach is to get to know your business and your people

To quickly assess key performance issues and opportunities

To identify an actionable roadmap to improvement

To implement measurable solutions and cultural change, sensitively and quickly

* At npower business a 3 year 60% service level was improved to 90%+ within one month.